Orders:
1. How can I place an order on Calico Official?
You can shop directly on our website Calicofficial.com. Simply select your favorite ready-to-wear outfit, add it to the cart, and proceed to checkout.
2. Can I cancel or edit my order after placing it?
Yes, you can cancel or make changes to your Calico order within 2 hours of placing it by contacting our customer support team with your order ID.
3. How do I track my Calico order online?
Once your order is shipped, we’ll send you a tracking number via SMS/WhatsApp. You can track your parcel through our courier partner’s website.
Shipping & Returns:
1. What are Calico’s shipping charges in Pakistan?
We offer nationwide delivery at a flat rate of PKR 25
2. How many days does Calico delivery take?
Our standard delivery time is 3-7 working days, depending on your city.
3. What is Calico’s return and exchange policy?
We offer a 14-day exchange policy for the same product category. Products must be unused, in their original condition, and include the invoice. No cash refunds are provided, but in special cases, we issue a Calico E-Store coupon valid for 7 days
Payment:
1. What payment methods does Calico accept?
We accept Cash on Delivery (COD) and Bank Transfer for online shopping across Pakistan.
2. Does Calico offer refunds?
Refunds are only processed in exceptional cases. For E-Store customers, we provide a store coupon instead of a cash refund.
3. Is my payment information safe with Calico?
Yes! We prioritize your privacy. All Calico payment details are kept 100% secure and are never shared with third parties.